Message From The President

For more than a century, Lincoln Savings Bank has been an Iowa institution devoted to serving the needs of our customers. Since founding the bank on August 28, 1902, our philosophy has been based on core Iowa principles of empathy, respect and hard work.

Convenience and customer service continue to be the cornerstone of client needs in the financial services industry. Lincoln Savings Bank is investing in both these initiatives through technology and our valued employees.

On the technology side, our online presence continues to evolve. An upgraded online banking system and the launch of a new website in December of 2008 were just the start of many upcoming changes. I encourage you to browse www.mylsb.com and take advantage of the many new features, including the videos in the Financial Education Center, the many tools in our online Customer Service Center, and the opportunity to provide direct feedback to us throughout the site from a variety of electronic forms. Look for additional functionality to come in 2009.

The valued employees at Lincoln Savings Bank are imperative to providing you, the client, with superior customer service we refer to as “Service Excellence”. As employee owners, our staff has a vested interest in providing Service Excellence. You can learn more about our pledge to provide Service Excellence by clicking here. If you have experienced Service Excellence, please tell us about it by completing the electronic form here.

At Lincoln Savings Bank, we are dedicated to serving you and your community. Our goal is to provide you with Complete Financial Services Today, Tomorrow and Beyond…

Sincerely,

Steve Tscherter